Privacy Policy
Your privacy matters to us. Here's how we protect your personal information.
Last Updated: March 15, 2025
Overview
At api-netcore.com, we understand that your privacy is fundamental to maintaining trust in our trading education services. This policy explains how we collect, use, and protect your personal information when you interact with our platform and educational programs.
We operate under South Korean privacy laws, including the Personal Information Protection Act (PIPA), and maintain strict data protection standards. Our commitment goes beyond legal compliance — we believe transparency about data practices helps build genuine relationships with our community.
This document covers all aspects of data handling for our trading session education platform, from initial contact through program completion and beyond.
Information We Collect
Personal Information
When you engage with our services, we collect information that helps us provide personalized trading education:
Technical Information
Our platform automatically collects technical data to improve your learning experience and ensure security. This includes device information, browser details, IP addresses, and session data. We use this information to optimize our educational content delivery and protect against unauthorized access.
How We Use Your Information
Your information serves specific purposes in delivering quality trading education:
- Customizing educational content based on your experience level and learning goals
- Tracking your progress through our trading session programs
- Sending relevant updates about market conditions and educational opportunities
- Providing technical support and responding to your inquiries
- Improving our curriculum based on student feedback and performance data
- Ensuring platform security and preventing unauthorized access
- Complying with South Korean financial education regulations
We never sell your personal information to third parties. Any data sharing occurs only with trusted educational partners and service providers who help us deliver our programs, and only under strict confidentiality agreements.
Your Privacy Rights
Under South Korean privacy law and our commitment to transparency, you have comprehensive rights regarding your personal information:
Access Rights
Request a complete copy of all personal information we hold about you, including how it's being used and who has access to it.
Correction Rights
Update or correct any inaccurate personal information in your profile or educational records at any time.
Deletion Rights
Request deletion of your personal information, subject to legal retention requirements for educational records.
Processing Restrictions
Limit how we use your information while maintaining access to essential educational services.
Data Portability
Receive your educational progress and personal data in a structured, machine-readable format.
Objection Rights
Object to certain types of data processing while continuing to use our educational services.
To exercise these rights, contact our privacy team at contact@api-netcore.com. We respond to all privacy requests within 30 days and provide clear explanations of any limitations based on legal requirements.
Data Security Measures
We implement multiple layers of security to protect your educational and personal information:
Encryption
All data transmitted to and from our platform uses industry-standard SSL/TLS encryption.
Access Controls
Strict employee access limitations with role-based permissions and regular access reviews.
Secure Storage
Data stored in secured facilities with redundant backups and disaster recovery protocols.
Regular Audits
Quarterly security assessments and compliance reviews to maintain protection standards.
Our security team continuously monitors for potential threats and updates our protection measures based on emerging risks in the financial education sector. We maintain incident response procedures and will notify affected users within 72 hours of any confirmed data breach.
Data Retention and Deletion
We retain your information only as long as necessary to provide educational services and meet legal obligations:
Active Account Period
All personal and educational data maintained while you're actively enrolled in programs or using our services.
Post-Completion (2 Years)
Educational records and certificates retained for verification purposes and continued access to completed materials.
Regulatory Requirements (5 Years)
Certain educational and financial training records maintained to comply with South Korean financial education regulations.
Secure Deletion
All personal information permanently and securely deleted from our systems after retention periods expire.
You can request earlier deletion of your personal information, though we may need to retain certain educational records for regulatory compliance. We'll explain any limitations and provide a timeline for deletion of eligible information.
International Data Transfers
Our primary data processing occurs within South Korea using local servers and service providers. However, some educational content and technical services may involve data transfers to other jurisdictions with adequate privacy protections.
When international transfers are necessary, we use approved mechanisms such as standard contractual clauses and work only with providers that maintain equivalent privacy standards. We maintain records of all international transfers and can provide details upon request.
Students can opt to restrict international data transfers, though this may limit access to certain educational resources or technical features that rely on global content delivery networks.
Third-Party Services
We work with carefully selected partners to enhance our educational offerings:
- Educational content providers who supply market data and analysis tools
- Technical service providers for platform hosting and maintenance
- Communication services for program notifications and support
- Analytics providers to improve educational effectiveness (with anonymized data only)
All third-party partnerships include strict data protection agreements that limit how your information can be used. We regularly audit these relationships to ensure continued compliance with our privacy standards.
Our website may contain links to external resources and tools. These third-party sites have their own privacy policies, and we encourage you to review them before sharing any personal information.
Changes to This Policy
We review and update this privacy policy annually or when significant changes occur in our data practices. Material changes will be communicated through multiple channels:
- Direct email notification to active students and subscribers
- Prominent notice on our website and learning platform
- Summary of changes provided in clear, non-technical language
- 30-day notice period before implementing significant modifications
We maintain an archive of previous policy versions, available upon request. Continued use of our services after policy updates indicates acceptance of the new terms, though you always retain the right to discontinue services or request data deletion.
Privacy Contact Information
Privacy Officer
contact@api-netcore.com
Business Address
Taepyeongno 1(il)-ga, Jung-gu
Seoul, South Korea
Phone Support
+82-32-815-4441
Our privacy team responds to inquiries within 48 hours during business days. For urgent privacy matters, please mark your email as "Privacy - Urgent" for expedited handling.